Car service and repair shops
For auto repair shops: customer reminders and parts stock
Automate customer reminders, booking confirmations, review requests and stock management, and focus on quality repair work.
From €450Up and running in 1–2 weeksIn your own accounts
On-site services and logistics
4 workflows
- Car-ready notice
- Maintenance reminders
- Review requests
- Stock management
Before and after
Where the manual work goes
On the left, how these tasks are often done today; on the right, what could take them over. Not everything is worth automating, so we start with what takes the most time.
- Manual work
Calling customers by hand when their car is ready
DoneCar-ready notice
The customer automatically gets an SMS or email when the car is ready for pickup.
- Manual work
Scheduled maintenance reminders are not sent, or sent irregularly
DoneMaintenance reminders
The system reminds the customer automatically about an upcoming oil change or scheduled inspection.
- Manual work
Asking for Google reviews after a visit is disorganized
DoneReview requests
After every visit, a request to leave a Google review is sent automatically.
- Manual work
Parts orders are prepared by hand and run late
DoneStock management
An automatic alert and order when frequently used parts reach the minimum quantity.
In practice
Example: scheduled maintenance reminders
An independent auto repair shop serves a few hundred regular customers. After an oil change, the mechanic says “see you in a year,” but a year later the customer is often driving to a different shop.
- 1
After every job, the date, mileage and work done are saved in the shop software or Google Sheets. If the software can export, I take the data from there.
- 2
Once a week, a Make scenario works out who is due for service next: by date, or by average mileage for customers who drive a lot.
- 3
The customer gets a text through an SMS service such as Twilio, or an email, with their car model, license plate and a link to book through Calendly or your booking page.
- 4
Customers who book appear in the shop calendar, and the day before, the mechanic can see which parts might be needed.
- 5
Once a month, the service advisor gets a list of customers who didn’t respond and decides who is worth a call.
Result: Customers come back to the same shop because they were reminded on time, and nobody has to dig through old work orders. Shops with reminders see 35–50% fewer no-shows.
What’s included
What the solution includes
- 01
Process review
I look at how you work today and we pick the places where automation or AI would save the most time.
- 02
Automated workflows
I build the automation in the systems you already use, and add AI where text needs to be read or written.
- 03
Testing and fine-tuning
I test with real situations and adjust until it works the way we agreed.
- 04
Support after launch
For 30 days after launch I fix bugs for free; after that, support starts at €150/month.
- 05
Documentation
You get a description of how everything works and what to do if something needs to change.
- 06
Team training
I show your team how to use the automation and keep an eye on it.
Process
How the setup works
- 1
Your message and my reply
You tell me what keeps repeating. I reply by email with where it makes sense to start and, if needed, we set up a call. The price is agreed in writing before work starts.
- 2
Build and test
I build the automation in your accounts, test it with real situations and fine-tune the details.
- 3
Launch and support
I launch it and train your team. The first working solution takes 1–2 weeks.
Can mileage or fault codes be read straight from the car?
Usually not. That would take access to manufacturer systems or special equipment that most small shops don’t have. We rely on what the mechanic records when the car is checked in, which is enough for reminders.
Can AI give a customer a repair price in advance?
Nobody can quote an exact price without an inspection. AI can draft a reply with your approved prices for standard jobs, like an oil change, and invite the customer in. For more complex repairs, the mechanic always sets the price.
Does a maintenance reminder text count as advertising?
A reminder about servicing the customer’s own car is usually service information, but once you add promotions, it becomes marketing. So we keep reminders and promotions separate and send promotions only to customers who opted in.
How much does it cost?
The first solution starts at €450. The exact price depends on how complex the process is and how many integrations it needs. Once it is clear what we are building, I give you a fixed price in writing before work starts, with no commitment.
Do we need to change our current systems?
No. The automation connects to the systems you already use: Gmail, Google Sheets, your CRM or others. Extra costs depend on the solution: you may need a platform subscription, AI model usage or other services. We discuss them before we start.
Next
Related solutions and tools
Service and guides
Let's discuss your situation
Tell me what keeps repeating in your company every day
We will work out where to start: maybe using your current tools differently is enough, maybe something is worth automating. If it is worth building, you get a plan and a fixed price.
- 1
You tell me what matters to you
A few sentences are enough: which task eats up your time or what you would like to change.
- 2
I read it and reply by email
Within 1 business day I write back with what I would suggest and what we still need to clarify.
- 3
A call, if it helps
If a call would help, we agree on a time. The scope and price of any paid work are agreed before we start.
Or directly: info@aigentas.lt