01Answers
Answers the most common questions
Prices, lead times, delivery, opening hours: the customer gets an answer right away, and your team stops spending time repeating the same information.
AI chatbots
AI chatbot for your
website and WhatsApp
A chatbot helps when visitors keep asking the same things and your team can't always reply in time. It answers using your prices and terms, collects contact details and hands serious customers over to you.
24/7
answers, including after hours
< 1 min
to a reply instead of several hours
3 channels
website, WhatsApp, Messenger
Before and after
What changes in your day-to-day work? The visitor gets an answer, you get the contact.
Today
With a chatbot
Today:Customers only get replies during business hours
The chatbot replies within seconds, even at the weekend
Today:The same answer about prices gets written for the tenth time
Common questions are answered without anyone stepping in
Today:Details get lost when an enquiry is passed along
You update prices and rules yourself, and the chatbot uses the new ones right away
Today:Night-time and weekend enquiries go unanswered
Complex cases are handed to you with the full conversation
Features
What the chatbot can do
02Collection
Collects the information you need
Before passing on an enquiry, the chatbot asks for what matters: quantity, deadline, phone number.
03Integration
Sends data to your systems
The contact and a summary of the conversation go to your CRM, email or Slack.
04Channels
Website, WhatsApp, Messenger
One chatbot can serve visitors on your website and customers on WhatsApp or Facebook Messenger: the same logic everywhere.
AI chatbot for business
When does an AI chatbot pay off for a business?
An AI chatbot is a chat window on your website, WhatsApp or Messenger that uses artificial intelligence to understand a freely written question and answers based on your prices, rules and FAQ. Unlike an old-style "button" bot, it does not need the customer to pick from a menu.
A chatbot usually pays off when at least two of these are true for you:
- every week you get dozens of similar questions about prices, lead times, delivery or opening hours;
- some enquiries come in during the evening or at the weekend, when nobody replies;
- contacts from your website get lost among emails and never make it into your CRM;
- you run an online store where the most common question is "where is my parcel?".
For online stores, a chatbot works best when it is connected to your order data and checks the shipping status itself. Step by step: how to automate customer service in an online store, and for pricing details: how much an AI chatbot for a website costs.
The service
What the service includes
FAQ and content preparation
We gather the most common questions and answers. I can help with the copy too.Chatbot logic and scenarios
When to answer on its own, when to ask, when to hand over to a person.Setup on your website, WhatsApp or Messenger
We pick the channels where your customers already write.Integration with your CRM or email
So the outcome of a conversation does not stay in the chat window.Training and documentation
I show you how to update the answers yourselves.
Process
How it works
- 1
initial discussion
Your customers’ questions
You write to me about what your customers ask most often and where they write. I reply by email; if needed, we arrange a call. - 2
before we start
Fixed price
You get a written plan: channels, scenarios, integrations, price and timeline. - 3
1–2 weeks
Build and testing
I build the chatbot in your accounts and test it with real questions. - 4
launch
Launch
The chatbot goes live, and for 30 days after launch I fix bugs free of charge.
FAQ
Frequently asked questions
Didn’t find your question? Write to info@aigentas.lt and I’ll reply within 1 business day.
Does the chatbot only answer pre-written questions?
No. The chatbot uses AI, so it understands questions phrased in many different ways and answers naturally. You set the topics, prices and rules, and the chatbot applies them in the conversation. It does not make up what it does not know: it passes the question on to you.
How much does an AI chatbot cost?
A first solution costs from €450 (one-off fee). A chatbot with WhatsApp, Messenger and CRM integration costs more, depending on the channels and scenarios. AI model and platform subscriptions usually come to €10–50/month. We agree on a fixed price in writing before any work starts.
How long does it take to set up?
A simple website chatbot takes 1–2 weeks. A more complex one, with WhatsApp and a CRM, takes 2–4 weeks.
How do I automate customer service in an online store?
Start with the most common questions: write down answers about delivery, returns and payment, automate order status notifications, and connect the chatbot to your Shopify or WooCommerce orders so it can answer "where is my parcel?" on its own. The chatbot can register returns and pass complaints and discount requests to a person along with a summary of the conversation.
Does the chatbot speak Lithuanian?
Yes. The chatbot replies in Lithuanian and, when needed, in other languages such as English or Russian, if that is how the visitor writes.
Will customers know they are talking to AI?
Yes. From August 2, 2026, Article 50 of the EU AI Act requires that people be told they are interacting with an AI system. That is why every chatbot I build opens the conversation with a clear notice, for example: "Hi, I'm the [company] AI assistant…", and can hand the conversation to a person at any time.
Will we be able to manage the chatbot ourselves?
Yes. I show you how to update answers, prices and rules, and leave you a written guide. Everything runs in your own accounts. If you need bigger changes later, you can get in touch.
Next
Related services
- Enquiry and lead automationAn enquiry from your website, email or Facebook is assessed right away, the customer gets a reply, and the deal appears in your CRM.
- Voice AI agentA voice agent reminds customers of appointments, confirms bookings and takes first-line calls.
- AI agent developmentAn agent reads an email or a PDF, pulls out the data you need, enters it into your system or drafts a reply. Unclear cases go to a person.
- How much an AI chatbot for a website costsA detailed pricing guide on the blog.
- Customer service in an online store6 steps to automate it.
- Automatic appointment remindersSMS, email and WhatsApp reminders for customers.
Let's discuss your situation
Let's see if a chatbot is right for you
Tell me what your customers ask most often. I'll review it and reply by email on whether a chatbot would pay off. If it wouldn't, I'll tell you so.
- 1
You tell me what matters to you
A few sentences are enough: which task eats up your time or what you would like to change.
- 2
I read it and reply by email
Within 1 business day I write back with what I would suggest and what we still need to clarify.
- 3
A call, if it helps
If a call would help, we agree on a time. The scope and price of any paid work are agreed before we start.
Or directly: info@aigentas.lt