Email
automation

From a customer’s first email to a repeat purchase: emails are sorted and routed to the right person, replies to routine questions are drafted, and follow-ups and reminders go out on time. Together we decide which emails are sent automatically and which you review first.

Get a proposal Lead automation

from €450Free initial consultationI reply within 1 working day

Gmail/Inbox

Sorted by AI · 5 new

Rasa PetrauskienėPrice for kitchen furniture – Hello, I would like to know how much it would cost…09:12
UAB Medienos tiekimasInvoice MT-2291 – Please find attached the invoice for the October delivery…09:08
Tomas K.Delivery is late – My order was supposed to arrive yesterday, but…08:57
Darius Ž.Do you make made-to-measure wardrobes? – Hi, I am interested in sliding-door wardrobes…08:41
NewsletterOctober trends in the furniture market – This month we look at…08:30

Reply draft · Rasa Petrauskienė

Hello Rasa, thank you for your enquiry. Made-to-measure kitchen furniture usually costs €2,500–6,000. Measuring in Vilnius is free. Would Thursday at 10:00 work for you?

On your schedule

reminders after a proposal until the customer replies

In your tone

AI drafts, you approve

1–2 weeks

to a working sequence

Before and after

How does the work change?

Now

With the solution

Now:Every email to every customer is written by hand at each stage
Routine emails are prepared in advance; you only adjust what is individual
Now:New customers get random emails instead of a clear sequence
New customers automatically get a welcome sequence
Now:Follow-ups after a proposal are forgotten or late
Follow-ups go out after a set time, and the sequence stops once the customer replies
Now:Lists are not kept up to date – people get emails that are not relevant to them
Contacts are segmented and get relevant content

Scenarios

Most common email automation scenarios

01Sorting

Sorting incoming email

AI labels emails (enquiry, invoice, complaint), routes them to the right person and drafts replies to routine questions.

02Onboarding

New customer sequence

A welcome, an introduction to the service, answers to common questions.

Client onboarding

03Follow-up

Following up on proposals

We agree on the reminder schedule together, for example after 3, 7 and 14 days. Once the customer replies, the sequence stops.

04Reminders

Payment and deadline reminders

Emails about upcoming payments, subscription renewals or the end of a service.

05Repeat purchases

Returning customers

After a service, the sequence reminds customers about new offers and coming back.

What’s included

What the service includes

Sequence strategy and content plan
Email templates (HTML or plain text)
Setup in your platform: Gmail, Outlook, Brevo, ActiveCampaign, Mailchimp
Segmentation and trigger rules
Integration with your CRM or website form
Training and a written description

Integrations

Platforms I work with

01EU tool

Brevo

A popular GDPR-compliant platform in Europe. A good fit for small companies.

Brevo integration

02CRM + email

ActiveCampaign

Powerful email automation with a CRM. A good fit for B2B and service companies with a longer sales cycle.

ActiveCampaign integration

03Inbox

Gmail and Outlook

Sorting, drafts and automatic replies right in your inbox.

Gmail integration

04Your tool

Mailchimp and others

Using a different platform? I work with most popular email tools – just ask.

FAQ

Frequently asked questions

Didn’t find your question? Write to info@aigentas.lt and I’ll reply within 1 business day.

Can I use the email platform I already have?

Yes. I set up the automation in your existing platform – Gmail, Outlook, Brevo, ActiveCampaign, Mailchimp or another. No data migration needed.

How many emails does a sequence usually have?

It depends on the goal. A welcome sequence is usually 3–7 emails over the first 2–4 weeks. A follow-up sequence is 3–5 emails over 2–3 weeks. I recommend a specific number after reviewing your process.

How much does email automation cost?

The first solution costs from €450 – for example, inbox sorting with reply drafts or a simple follow-up sequence. A full system with segmentation and several sequences costs more. We agree on a fixed price in writing before any work starts.

Aren’t the AI features in Gmail or Outlook enough?

Sometimes, yes. If you have Google Workspace with Gemini or Microsoft 365 with Copilot, they can already summarize a long email thread and draft a reply – I will show you how to make use of that. A separate automation is worth building when you have a lot of emails and they repeat.

Will AI send replies to customers on its own?

Only if you want it to. Usually AI prepares a draft and you approve it with one click. For routine questions, automatic sending can be switched on.

Can we edit the emails ourselves?

Yes. The templates are set up so you can change the text on your own. Training and a written description are included in the service.

Related services

Let's discuss your situation

Let’s find the sequence that would help you most

Describe which emails you keep writing over and over. I will review it and reply by email with the sequence worth starting with.

1
You tell me what matters to you
A few sentences are enough: which task eats up your time or what you would like to change.
2
I read it and reply by email
Within 1 business day I write back with what I would suggest and what we still need to clarify.
3
A call, if it helps
If a call would help, we agree on a time. The scope and price of any paid work are agreed before we start.

Or directly: info@aigentas.lt